Med-Stop Help
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Med-Stop Support

For consortiums and TPAs

Med-Stop provides its application to consortiums and third-party administrators (C/TPAs). A C/TPA uses the Med-Stop TPA app to manage the employers that belong to its consortium, order and follow tests for their employees, and run its consortium random testing program. Med-Stop itself is not a consortium or a C/TPA: the C/TPA runs its own program and remains responsible for the services it provides to its members.

What the TPA app lets a C/TPA do

  • Manage member employers: add new employers, review active and terminated employers, and keep each employer's contacts, employees, documents, credit, and notes in one record.
  • Collect required documents: file the agreements your members must sign; members see them under TPA Documents and you see what is on file.
  • Run random testing: review random service status, random pools, and random selections across your members, and create test requests for selected employees.
  • Order and track tests: create test requests and test records for member employees, request drug testing forms, and review test results.
  • Manage your own company: company information, contacts and their access, company documents, and your Med-Stop C/TPA Agreement.
  • Report: run reports and export data.

The TPA app menus

MenuWhat it contains
WelcomeYour starting page after sign-in.
MembersEmployees, Employers, Terminated Employers, Test Requests, Tests, New Employer, New Test Request, New Test Record, Credit Increase, Request Drug Testing Forms, and Data Export.
RandomRandom Service Status, Random Pools, and Random Selections.
ReportsReports for your consortium.
CompanyCompany Information, Contacts Management, Company Documents, Med-Stop C/TPA Agreement, New Contact, and New Document.
My Info, SupportYour own user details and security, and Med-Stop support.

What each user sees depends on the access Med-Stop and your company give them. Every C/TPA contact has base access to the TPA app; company management (company information, contacts, company documents, data export) and extended management (all employer notes, assigning new employers, random service management) are separate permissions.

Topics in this section

TopicWhat it covers
Get started with the Med-Stop TPA appFirst sign-in, the menus, adding member employers, and starting the random program.
Manage member employersAdd employers, work in an employer record, and collect required documents.
Run the consortium random programRandom service status, pools, selections, and follow-up tests.
Order and track tests for membersTest requests, test records, drug testing forms, and credit.
Manage your C/TPA company and contactsCompany information, contacts and access, documents, agreement, reports, and export.
Consortium membersWhat your member employers see in their own Med-Stop app.

In this topic

  • Order and track tests for members
  • Run your consortium random program
  • Manage your C/TPA company and contacts
  • Manage member employers

Questions and answers

  • What services does a C/TPA provide?

See also

  • Contact a Med-Stop representative
  • Owner-operators and consortiums